Privacy Policy

DeckBuildersBurnaby.ca (“we,” “our,” “us,” or “the Company”) is committed to protecting your privacy.


This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, DeckBuildersBurnaby.ca, or interact with our services.


By accessing or using our website, you agree to the terms in this Privacy Policy. If you do not agree, please discontinue use.


1. Information We Collect


We may collect the following types of information:


1.1 Personal Information Provided by You


When you interact with our site, you may provide personal information, including:

  • Name
  • Phone number
  • Email address
  • Home address or project address
  • Details about your deck project or service request
  • Any information submitted through contact forms, quote forms, or email


1.2 Automatically Collected Information


When you visit DeckBuildersVancouver.ca, our servers may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited and time spent on each page
  • General location data (city/region)
  • Click behavior and site interactions


This data helps us improve website functionality and user experience.


1.3 Cookies & Tracking Technologies


We may use:

  • Cookies
  • Pixels
  • Web beacons
  • Analytics tools (like Google Analytics)

These tools help analyze traffic and improve the site. You can disable cookies in your browser settings, but some features may not function.


2. How We Use Your Information


We may use collected information to:

  • Provide deck building, repair, replacement, or consultation services
  • Respond to inquiries and quote requests
  • Improve our website and user experience
  • Customize content based on user preferences
  • Process payments, invoicing, and scheduling (if applicable)
  • Communicate project updates
  • Detect and prevent fraud or security issues
  • Comply with legal requirements
  • Conduct analytics and performance tracking


We do not sell your personal information to third parties.


3. Sharing Your Information


We may share your information with trusted third parties only in the following cases:


3.1 Service Providers


Such as:

  • CRM systems
  • Email communication tools
  • Website hosting
  • Analytics providers
  • Payment processors
  • Subcontractors assisting with deck building projects


These parties only receive data necessary to perform services for us.


3.2 Legal Requirements


We may disclose your information if required to:

  • Comply with laws, regulations, or court orders
  • Respond to legal claims
  • Protect the rights, safety, or property of DeckBuildersVancouver.ca, our clients, or others


3.3 Business Transfers


If DeckBuildersVancouver.ca is involved in a merger, acquisition, asset sale, or company restructuring, your information may be part of the transferred assets.


4. Security of Your Information


We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted server connections (HTTPS)
  • Firewall and security monitoring
  • Limited internal access to personal data


However, no method of online transmission is 100% secure. You use our site at your own risk.


5. Data Retention


We retain personal information only as long as necessary to:

  • Fulfill the purpose it was collected
  • Meet legal obligations
  • Resolve disputes
  • Maintain accurate business records

You may request deletion of your data at any time.


6. Your Privacy Rights


Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold
  • Request correction of inaccuracies
  • Request deletion of personal data
  • Withdraw consent
  • Opt-out of marketing communications
  • Request a copy of your data

To exercise any of these rights, contact us at:

📧  info@deckbuildersburnaby.ca
📞 [insert phone number]


7. Third-Party Links


DeckBuildersVancouver.ca may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of third-party sites.


We encourage reviewing their policies before providing personal information.


8. Children’s Privacy


Our services are not directed to individuals under 18.


We do not knowingly collect data from minors. If we become aware that a minor submitted personal information, we will delete it promptly.


9. Changes to This Privacy Policy


We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.


10. Contact Us


If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

📧  info@deckbuildersburnaby.ca
📞 [insert phone number]
🌐 DeckBuildersBurnaby.ca